AIO Support Center – WordPress Ticketing System 2.21

Release Date: February 10, 2018 – AIO Support Center WordPress Ticketing System is an All-in-One solution for providing quality support to your clients. AIO Support Center is powerful, but easy to use ticketing system for your WordPress site.

Features

  • Multiple user roles that are not depending on WordPress roles
  • User-friendly interface for both staff and customers
  • Responsive & detailed ticket preview
  • Pre-made repsonses for staff members to make their life easier
  • Auto-Responders with custom e-mail templates
  • Plenty of dynamic tags to use while building your e-mail templates
  • Extendable – Plenty of Add-Ons to come!
  • E-Mail Piping – Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
  • Translation Ready – meaning you can easily translate plugin using .po & .mo files.
  • Cron tasks
  • Ticket creation via e-mail (for registered users only)
  • Customers have ability to reopen their own tickes
  • “Awaiting reply” filter to help you manage tickets easier than ever
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