Release Date: February 10, 2018 – AIO Support Center WordPress Ticketing System is an All-in-One solution for providing quality support to your clients. AIO Support Center is powerful, but easy to use ticketing system for your WordPress site.
- Multiple user roles that are not depending on WordPress roles
- User-friendly interface for both staff and customers
- Responsive & detailed ticket preview
- Pre-made repsonses for staff members to make their life easier
- Auto-Responders with custom e-mail templates
- Plenty of dynamic tags to use while building your e-mail templates
- Extendable – Plenty of Add-Ons to come!
- E-Mail Piping – Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
- Translation Ready – meaning you can easily translate plugin using .po & .mo files.
- Cron tasks
- Ticket creation via e-mail (for registered users only)
- Customers have ability to reopen their own tickes
- “Awaiting reply” filter to help you manage tickets easier than ever